organisational design

Aug 102016
 
Some thoughts on making complexity manageable

The reason that most people hire me is that I help them make complexity manageable. If one cannot make a complex situation manageable, one cannot manage it. Ton de Leeuw‘s management model shown in the picture below helps us understand why. To control a real situation, you need some kind of a (mental) model of […]

Apr 012007
 
HR Shared Services Improvement - Major Oil Company

Nick led a series of projects as part of a global program to improve the performance of HR Shared Services within a major oil company (100,000 employees), including standardization, process re-engineering, deployment of SAP HR, new customer intake and ultimately offshoring to 3 global hubs.

Apr 122005
 
Restructuring of public-private partnership (certifying body)

Conducted a strategic review and subsequently assisted the CEO in splitting the activities of a public-private partnership into two parts: a non-profit foundation aimed at creation and maintenance of standards, and a commercial operation competing with other market parties for certification business. Reviewed a certification scheme whose management was due to be taken over by […]

Feb 222005
 
ABB Distribution Transformers - Strategic Transformation

ABB’s Distribution Transformers business ($1bn turnover) was world market leader, but losing ground and insufficiently profitable. Nick led a team that identified fragmentation of marketing and production (33 factories in 27 countries) as the key barrier to improvement. ABB had not kept pace with the consolidation in its customer markets caused by deregulation. The team […]